Contact & FAQ

Get in touch with us easily – we're happy to help. Alternatively, you can find the most frequently asked questions and answers below.

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Frequently asked questions

Prices, subscriptions & payment methods
What costs are involved?

Our free version always remains free of charge. However, you can test all our premium features for 10 days. You do not then have to enter a payment method, but you will automatically be assigned the free plan. You can find the benefits and prices of our premium packages here. In addition to our software, we also recommend a LinkedIn Premium membership. As our customer, you get this completely free of charge for 2 months (if you haven't already had it)

Will I be automatically enrolled in a subscription?

No! Compleadly works completely free of charge for you for 10 days. You can use all features without restrictions. We don't want your credit card or a billing address. Only when you are convinced of our software will you be able to book one of our fair premium packages.

Do I have to pay anything after the 10-day free trial period?

Since you do not enter any payment details, you automatically remain within the free range of functions after the premium trial period. There is no cost! After the trial period, you can take out a subscription directly in Compleadly.

Is there a notice period?

You can cancel your paid subscription at any time at the end of the term! The deadline for termination is 1 day before the end of the term. If you want to cancel, you can easily do so directly in Compleadly, by email, by phone or via WhatsApp.

What are the subscription terms?

You can choose between a monthly and annual term (-20% discount). The terms are extended by the same duration if the subscription is not canceled.

How can I pay?

You can pay for the subscription by credit card, debit card, PayPal and SEPA direct debit. The amount shown is due immediately and recurring until cancellation. Annual terms can also be paid via bank transfer.

I have further questions or need a collective invoice

We’re happy to provide you with a collective invoice. Just contact us at support@compleadly.de. If you have any questions about our features or pricing, you can also reach out to us anytime via email.

Technical Questions & Features
Can I work on my computer while CompLeadly is running?

Yes, you can continue working as usual. CompLeadly runs in the background. Just make sure your system meets the following minimum requirements:

- Windows & macOS: 8 GB RAM
- Linux: 4 GB RAM (Linux Ubuntu 20.04 LTS)
- At least 1 processor core, e.g. i3; better i5 depending on what else you're running.


How do I set the target audience in CompLeadly?

You create your target audience directly on LinkedIn. Then you copy the link from your browser into CompLeadly. There, you can save an unlimited number of target audiences. LinkedIn does not offer a save option.

Do I need a paid LinkedIn account?

Since LinkedIn limits profile views and searches with a free account, a paid LinkedIn membership is necessary.
We recommend LinkedIn Sales Navigator, which offers better filtering than any other LinkedIn plan — and we can offer it at a better rate than LinkedIn does. If you've never had a paid LinkedIn account, we’ll even give you Sales Navigator for free for 2 months.

Onboarding & Support
Is the software legal?

CompLeadly is fully legal and complies with all German laws, including GDPR. If it weren’t, we wouldn’t offer it at all.

What’s included in the trial period?

You can test all premium features. You also get access to our daily live calls, where we answer your questions 1:1. And you can contact us at any time using the support button.

Is there onboarding?

Yes! Every day. CompLeadly includes a live onboarding session and a setup assistant to help you get started with LinkedIn and CompLeadly.
We also provide a detailed step-by-step guide and in-feature video tutorials. You can also book an optional 1:1 training session.

Is there detailed support?

Absolutely! We’ll guide you step-by-step from building a strong LinkedIn profile to setting up CompLeadly perfectly. Every feature is fully documented.
If you still have questions, we offer 24/7 support and a free daily Zoom live call for all customers. There, you can ask your questions, and we’ll walk you through everything 1:1.

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